Westhaven Retreat Lodge Policies and Cancellations

Length of stay

A minimum stay of two nights is always recommended. We advise guests to stay between three to five nights to make the most of their Westhaven Retreat experience.

A current credit card number with expiry date is required to confirm a reservation.

Travel Insurance

We strongly advise guests to take out travel insurance to protect themselves against unexpected changes to their travel plans.


Cancellations Policy

  • Within 7 days of arrival 100% charge for the room nights cancelled
  • Within 7-30 days of arrival 50% charge for the room nights cancelled
  • Outside of 30 days of arrival there is no cancellation charge.

COVID cancellation or modifications

In the case where Covid restriction prevent NZ residence from honoring their booking with us, the booking dates may be modified free of charge.