Westhaven Retreat Lodge Policies and Cancellations


Length of stay

A minimum stay of two nights is always recommended. We advise guests to stay between three to five nights to make the most of their Westhaven Retreat experience.

A current credit card number with expiry date is required to confirm a reservation.

Travel Insurance

We strongly advise guests to take out travel insurance to protect themselves against unexpected changes to their travel plans.

 

Cancellations Policy

  • Within 7 days of arrival 100% charge for the room nights cancelled
  • Within 7-30 days of arrival 50% charge for the room nights cancelled

Outside of 30 days of arrival there is no cancellation charge.

Except for the period 20th of December to the 10th of January when the following penalties applies:

  • Within 90 days of arrival 25% charge for the room nights cancelled
  • Within 60 days of arrival 50% charge for the room nights cancelled
  • Within 30 days of arrival 100% charge for the room nights cancelled
  • “No shows” will be charged at 100% of the applicable rate, for the total stay.